In the first 12 months since the beginning of the war in Ukraine, approximately 8 million Ukrainians fled to other countries. Of the neighbouring EU countries, Romania has seen the second highest total influx, with over 3.5 million people arriving from 24 February 2022 to 24 February 2023, where over 118,000 received Temporary Protection, of which approximately 110,000 we residing full-time in Romania (as of 24 February 2023).

IOM Romania coordinates and cooperates closely with stakeholders and partners, including UN agencies, civil society, central government, and local authorities.

IOM Romania provides humanitarian assistance; organizes safe and orderly movements; delivers capacity building to organizations, authorities and frontline responders in key areas of humanitarian response; ensures access to information and counselling; provides screening for vulnerabilities; supports with shelter and accommodation; distributes non-food items (NFIs) and hygiene products; provides medical, health and psychosocial support (MHPSS); as well as facilitating and organizing educational and socio-relational activities.


IOM Romania 12 Month Report



Download the report here




IOM Romania Presence

· Bucharest: Main office, RomExpo, and Ukraine Information Center.

· Timisoara office (including the Emergency Transit Center)

· Iași office (covering also Suceava,  Vaslui, Botosani, Galati counties)

· Brasov office

· Cluj-Napoca office (covering also Maramures, Tg Mures, Bistrita Nasăud, Sibiu counties)

Implementing Partners (IP):

· Schottener Foundation Social Services

· AIDRom – Inter-Church AID Department Romania

· Global Help Association – Craiova

· The Civic Resource Center – Constanța

· Filantropia Association Oradea

· Jobs4Ukraine

· Bucharest Municipality

· Cluj–Napoca Municipality



The Sentinel network currently consists of Ukrainian-English/Romanian speakers that are able to provide interpreting services, as well as convey relevant information to Ukrainians and other third –country nationals  fleeing the conflict in key locations throughout Romania, including border crossing points (BCPs), transit and reception centers, and other key locations.

They may also avail interpretation and cultural mediation for both Ukrainian and other TCNs in the course of registration, residency and related application processes.

The base of the network consists of existing volunteers who supported local authorities and other relevant stakeholders since the beginning of the conflict.

All persons that are part of the sentinel network will be trained by IOM staff in areas such as: protection and safe referrals, legal framework applicable to conflict affected-population.




· Information and counselling

· Housing/shelter

· Protection

· Mental Health and Psycho-social Support

· Health assistance

· Cash based interventions (CBI)

· Non-food items (NFIs)

· Education/Language

· Employment/Access to labour market

· Socio-cultural activities

· Transport


Information - Being informed is a crucial part of you being safe and comfortable. IOM can pro- vide you with relevant, current information and options regarding your stay in Romania. This is available at our premises or through mobile teams that may travel in several cities across Romania.

Counselling - Our counselors work with you on an individual basis taking into consideration, your specific needs and circumstances. They support you in assessing available options, services and assistance for you.

Housing & Shelter -  With partners, IOM is providing safe, private and accessible accommodation to individuals and families who fled Ukraine.

Protection - We take any protection concerns you hold, have experienced or may be experiencing seriously. IOM’s protection specialists operate with utmost sensitivity, care and confidentiality. IOM can support you with protection and tailored assistance to suit your needs, including but not limited to situations of trafficking in persons, gender- based violence, child protection, abuse, and/or exploitation.  Humanitarian crisis can heighten the vulnerabilities of individuals impacted by instability and displacement.

Mental Health and Psychosocial Support (MHPSS) - Access to support for mental health and psychosocial wellbeing are offered by IOM. We provide individual and group counselling, as well as a variety of activities to support you.

Health assistance - The IOM medical team place any medical needs you may have at the heart of assistance provided, alongside addressing any specific health concerns and providing diagnostic assistance. IOM’s health assistance, includes medical evaluations, recommendations, prescriptions for medication, and referrals to specialists.

Cash Based Intervention (CBI) -  if you are in need of cash, you may receive cash through our CBI activities. The support is provided based on an assessment realized by our counselors.

Non Food Items (NFI)  - if you require material support, you can receive non-food items, for a limited period of time to meet your basic needs in a dignified manner.

Language courses -  Language plays an important role in feeling confident in the host community. IOM organizes free Romanian language courses. You can learn the language through interactive in person courses, in small groups with specialized lecturers .

Employment/Access to labour market - Our counselors will support you in identifying suita- ble jobs for you and provide guidance and infor- mation about accessing the labour market, and your rights and obligations as an employee.

Socio-cultural activities - Starting a new chapter in life can often be challenging. Socio-cultural activities are designed to support you  in feeling comfortable in your new environment. IOM Romania offers a wide range of recreational activities that will support you in meeting other people, visit different places around the city, interact with other cultures and learn more about Romania.

Transport - IOM is providing ground transportation for people fleeing Ukraine, from the Ukrain- ian border with Moldova to Romania. IOM may also support with transportation within Romania for persons moving into another city.  



11 Viitorului Street, Sector 2, Bucharest

25 Strada Ialomiciorei, Sector 1, Bucharest


Phone +40 21211 56 57